SHIPPING

All orders are processed and dispatched next business day. If you require urgent delivery, please do not hesitate to contact us on hello@pomme.world and we will do our very best to arrange for you.


Australia 

All orders will be sent via courier using our shipping partner, Shippit. We offer complimentary shipping for all orders $300 or above, with a flat rate of $10 for any orders below this amount.

Please note, as we use a courier service (Couriers Please or Fastway) packages are unable to be delivered to Australia Post lockers or P.O boxes.

Signature on delivery is required. If you are not home at the time of delivery, a delivery slip will be left for you to rearrange a suitable time. In some instances, your package may be left with a Shippit pick up location. These are typically a nearby newsagency who will safely store and release your package once ID has been shown.


International

All international orders will be sent via our shipping partner, DHL. We offer complimentary shipping for all international orders $400 AUD and above and flat rates as follows for any orders below that amount:

New Zealand: Flat rate of $25 AUD
Rest of the world: Flat rate of $45 AUD


Please note: Orders shipped internationally may incur additional fee’s & duties. The responsibility for any custom duties, foreign taxes of other fees which may be imposed rest solely with the customer. Should the customer refuse to pay applicable duties & taxes applied by customs, the responsibility lies with the customer to arrange for the order to be returned in order to receive a refund.
To check if duties may be applicable to your products prior to placing your order go to: dutycalculator.com